Building an Open Ecosystem
to Power the Real-time Web
Echo invites the entire industry to work with us to build an open ecosystem of interoperable real-time applications that are built on the Echo Platform. As part of this model, we work closely with our partners to define and deliver a standard set of tools, technologies, business processes and best practices that result in an innovative, yet consistent experience for our customers. We call this the "Echo Enabled Program".
Benefits for Developers
Developers can submit applications built on the Echo Platform for acceptance into the Echo Enabled program. Upon acceptance, you will receive:
Rapidly develop real-time applications that operate at web scale using the Echo Platform. All apps built on the platform and following the Echo Enabled guidelines work interoperably with the rest of the apps in our App Ecosystem.
With guaranteed interoperability between all Echo Enabled apps, we accelerate your product and your business by including you in a holistic suite of experiences backed by a platform that large enterprises use as the strategic tool to transform their business.
Echo will help you accelerate your time to market with product marketing, branding and PR support. Your app will also be featured in Echo marketing channels including the App Ecosystem website as well as in our blog, newsletters, whitepapers, case studies, datasheets, tradeshows and webinars.
Echo’s enterprise sales team will actively sell your product to our growing database of large enterprise companies as part of Echo’s broader solution set. Our Customer Strategy team will unearth opportunities within existing customers to deploy your apps into relevant projects.
All sales that are executed by Echo are serviced by our Client Solutions team, providing 24x7 first line customer support so that you can focus on development and engineering.
Strategic Product Support
Echo's Strategy, Product and Client Services teams help shape product to drive and meet market demand. We bring this demand to our app partners, helping to drive their roadmap forward. We also help you understand your product as part of the broader strategic landscape.
In some cases, Echo bulk-purchases apps from our Echo Enabled partners, helping ensure predictable revenue so you can focus on product innovation.
Benefits for Customers
This innovative approach provides our customers an ever-growing ecosystem of apps with the following benefits:
All Echo Enabled apps leverage the Echo Platform, which powers over 1 billion streams per month on behalf of some of the world’s most recognized brands. It is the first, largest and most powerful platform of its kind.
We empower our Echo Enabled App Partners to deliver real-time apps while we focus on building the most powerful, scalable real-time web platform and ecosystem on the market. This results in dozens of companies innovating at the same time, instead of one development team.
Every Echo Enabled App follows a set of guidelines and best practices that ensure that it interoperates with the other apps in our App Ecosystem. Benefit from the innovation and nimbleness of a dedicated app development team without suffering from data silos and compatibility issues.
Centralized Customer Support
While you benefit from the rapid innovation of an open ecosystem, Echo also provides you with a single point of support for the Echo Platform and Echo Enabled Apps ensuring streamlined implementation and ongoing management. Learn more.
Unified Contracts and Billing
One of the greatest challenges in the rapid iteration and innovation process is negotiating contracts and billing with a wide array of vendors. By establishing standardized contracts with our Echo Enabled App Partners and using a flexible contract framework with our customers that allows them to quickly add apps to the agreement at any time, Echo serves as your single contract and billing resource to save you time and money in the procurement process. Learn more.
Buy, Bring, Build
As an Echo customer, you can Buy apps that are already Echo Enabled from our App Ecosystem, Bring 3rd party apps that you would like to be integrated into the Echo Enabled program or Build custom apps that are unique to your needs. Whichever you chose, Echo provides you with the software and the processes you need to innovate quickly.